Choose the right plan and add capacity as your business grows. Subscription prices include VAT. Meta messaging is billed separately, with no Moyafa markup.
Moyafa's paid plans are Growth and Pro, with VAT-inclusive SAR prices. Salla plans match the prices and features shown here, with no Free plan. Salla plan details
More capacity for your team and customer care.
Billed monthly · VAT included
Start with GrowthFor your store, including exchanges and returns.
Billed monthly · VAT included
Start with ProPro includes the dedicated exchange and return suite with no monthly case cap. Growth includes ordinary support tickets. AI allowances, Meta messaging and shipping charges are separate.
Compare what matters to your business. Open any feature to learn more.
| Features & limits | GrowthGrow your team | ProScale your operations |
|---|---|---|
| Team & conversations | ||
| AI credits / month | 3,000 | 15,000 |
| Dashboard users | 10 | Unlimited |
| WhatsApp numbers | 1 | Unlimited |
| Customer support tickets | Included | Included |
| AI replies, summaries and voice notes | Included | Included |
| Store operations | ||
| Dedicated exchange and return suite | Not included | No monthly case cap |
| Product and order lookup | Included | Included |
| Cart recovery and review requests | Included | Included |
| Refund amounts and receipt records | Not included | Included |
| Two-way stock synchronization | Not included | Included |
| Marketing & automation | ||
| Campaigns / month | No plan cap | No plan cap |
| Saved customer segments | Included | Included |
| Active automation flows | Unlimited | Unlimited |
AI credits are not a fixed number of messages; usage varies by activity. Integrations require setup, and Meta sending rules apply to every plan.
Learn about AI creditsCredits are consumed by activity; one message does not equal one credit. When managed credits run out, top up or configure the provider option available to your account to continue AI tasks. Manual team conversations remain available.
These costs are separate from Moyafa’s subscription. Template, consent and sending rules still apply, including on plans with no campaign or return-case cap.
At the booking limit, existing bookings remain and new requests go to the team for manual confirmation until renewal or upgrade. Advanced tools require setup and activation for your business. Existing contractual arrangements are preserved.
Moyafa adds no markup to WhatsApp fees. Meta charges per delivered message, based on the recipient's market and message category.
Estimate for 1,000 delivered messages
187.88
0.19 per message
List-rate estimate before tax. Utility and authentication volume tiers can reduce the total. Service replies and utility responses inside Meta's customer-service window were free at verification. Meta's live rate card is the billing authority.
Verified 2026-08-27Moyafa serves e-commerce and service businesses: home spa, appointments, field teams, retail and customer support. Start with the tools you need and configure them around your work.
The assistant uses business knowledge, conversation context and connected tools to reply, collect details and help with follow-up. You set its instructions, with human handoff when needed. Usage consumes AI credits.
The dedicated exchange and return suite is included in Pro at SAR 460/month, with no monthly case cap. Growth includes ordinary support tickets. AI credits, shipping and Meta messaging retain their separate allowances or charges.
The merchant issues the refund through the appropriate payment method, then records the amount and receipt in Moyafa. Exchange and shipping steps depend on the store’s integrations and setup.
Your Moyafa subscription covers the tools. Meta messaging fees are separate, with no Moyafa markup. Displayed subscription prices include VAT.
Yes. Set up services, team calendars and a booking page directly in Moyafa, or start with conversations and customer support. A store connection is needed when you want that store’s products and orders.
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