Free
Try Moyafa with a small team.
0SAR / month
No monthly subscription
Start free- 50 AI credits / month
- 2 dashboard users
- Shared inbox and support tickets
- 2 campaigns / month, 100 recipients each
- Dedicated return suite not included
Plans and pricing
Know what you pay. Know what comes with it.
Start free and add capacity as your business grows. Subscription prices include VAT. Meta messaging is billed separately, with no Moyafa markup.
Clear from the start
The right plan for your work.
The same prices for both sectors. Compare the features and limits that matter before you choose.
Growth
More capacity for your team and customer care.
199SAR / month
Billed monthly · VAT included
Start with Growth- 3,000 AI credits / month
- 10 dashboard users
- Shared inbox and support tickets
- Campaigns and saved customer segments
- Dedicated return suite not included
Pro
Returns includedFor your store, including exchanges and returns.
499SAR / month
Billed monthly · VAT included
Start with Pro- 15,000 AI credits / month
- Unlimited dashboard users
- Shared inbox and support tickets
- Campaigns and saved customer segments
- Exchanges and returns: no monthly case cap
- API and webhooks
Pro includes the dedicated exchange and return suite with no monthly case cap. Growth includes ordinary support tickets. AI allowances, Meta messaging and shipping charges are separate.
See what each plan includes.
Compare what matters to your business. Open any feature to learn more.
| Features & limits | FreeGet started | GrowthGrow your team | ProScale your operations |
|---|---|---|---|
| Team & conversations | |||
| AI credits / month | 50 | 3,000 | 15,000 |
| Dashboard users | 2 | 10 | Unlimited |
| WhatsApp numbers | 1 | 1 | Unlimited |
| Customer support tickets | Included | Included | Included |
| AI replies, summaries and voice notes | Included | Included | Included |
| Store operations | |||
| Dedicated exchange and return suite | Not included | Not included | No monthly case cap |
| Product and order lookup | Included | Included | Included |
| Cart recovery and review requests | Included | Included | Included |
| Refund amounts and receipt records | Not included | Not included | Included |
| Two-way stock synchronization | Not included | Not included | Included |
| Marketing & automation | |||
| Campaigns / month | 2 · up to 100 recipients each | No plan cap | No plan cap |
| Saved customer segments | Not included | Included | Included |
| API and webhooks | Not included | Not included | Included |
| Active automation flows | 1 | Unlimited | Unlimited |
AI credits are not a fixed number of messages; usage varies by activity. Integrations require setup, and Meta sending rules apply to every plan.
Learn about AI creditsYour plan, credits and messages.
AI credits
Credits are consumed by activity; one message does not equal one credit. When managed credits run out, top up or configure the provider option available to your account to continue AI tasks. Manual team conversations remain available.
Meta messaging and shipping
These costs are separate from Moyafa’s subscription. Template, consent and sending rules still apply, including on plans with no campaign or return-case cap.
Booking limits and activation
At the booking limit, existing bookings remain and new requests go to the team for manual confirmation until renewal or upgrade. Advanced tools require setup and activation for your business. Existing contractual arrangements are preserved.
Meta fees, made clear
Estimate message cost before launching a campaign
Moyafa adds no markup to WhatsApp fees. Meta charges per delivered message, based on the recipient's market and message category.
Estimate for 1,000 delivered messages
187.88
0.19 per message
List-rate estimate before tax. Utility and authentication volume tiers can reduce the total. Service replies and utility responses inside Meta's customer-service window were free at verification. Meta's live rate card is the billing authority.
Verified 2026-08-27Will Moyafa fit my business?
Moyafa serves e-commerce and service businesses: home spa, appointments, field teams, retail and customer support. Start with the tools you need and configure them around your work.
How is the assistant different from saved replies?
The assistant uses business knowledge, conversation context and connected tools to reply, collect details and help with follow-up. You set its instructions, with human handoff when needed. Usage consumes AI credits.
Which plan includes exchanges and returns?
The dedicated exchange and return suite is included in Pro at SAR 499/month, with no monthly case cap. Growth includes ordinary support tickets. AI credits, shipping and Meta messaging retain their separate allowances or charges.
Does Moyafa send the refund?
The merchant issues the refund through the appropriate payment method, then records the amount and receipt in Moyafa. Exchange and shipping steps depend on the store’s integrations and setup.
Are WhatsApp messaging fees included?
Your Moyafa subscription covers the tools. Meta messaging fees are separate, with no Moyafa markup. Displayed subscription prices include VAT.
Can I start without an online store?
Yes. Set up services, team calendars and a booking page directly in Moyafa, or start with conversations and customer support. A store connection is needed when you want that store’s products and orders.
Your business grows. Moyafa grows with you.
Start with one simple step. Make the next one clearer.