Send a campaign

Pick a template and an audience, see the real recipient count, then send now or schedule.

1. 1

   Name the campaign & pick the template

   Broadcasts → «New broadcast». Give it a name you'll recognise in reports, then choose an approved template — the preview on the right shows exactly what the customer receives. Only an owner or admin can send.

2. 2

   Choose the audience

   Pick a segment — everyone, VIP, lapsed, by city or by tag — or open «Advanced conditions» to combine rules. As you change it, «Will reach N contacts» updates live so you know the size before you commit.

3. 3

   Opt-outs are always suppressed

   Anyone who opted out is removed from every campaign automatically — you can't send to them by accident, and the count you see already excludes them.

4. 4

   Send now or schedule

   Send immediately, or set a date and time under «Schedule for later». When there's enough history we suggest the best time — the slot this audience actually replies in. A scheduled campaign can be cancelled before it fires.

5. 5

   Check the results

   The history list shows sent, scheduled and draft campaigns with delivery status — and the orders and revenue that came after each one, so you can tell which campaign actually paid off.

6. 6

   Free-plan limits

   The free plan allows 2 campaigns a month, up to 100 recipients each. A paid plan removes both limits. WhatsApp message costs are billed by Meta separately, whatever your plan.